Terms & conditions.

Last updated: 29 October 2026

DJ Mista MR Limited ("we", "us", "our") is a company registered in England and Wales (company no. 14260574) with registered office at 12 Headland Street, Newhall, Harlow, Essex, CM17 9RZ. These terms govern (1) your use of our website at djmistamr.co.uk and (2) any booking you place with us.

1. Website use

If you continue to browse and use this website, you are agreeing to comply with and be bound by these terms, which together with our Privacy & Cookies Policy govern DJ Mista MR Limited's relationship with you in relation to this website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us — this includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms.

All trademarks reproduced on this website which are not our property, or licensed to us, are acknowledged.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You may not create a link to this website from another website or document without our prior written consent.

Using our website enquiry form means your details will be processed for the express purpose of providing a quote or service to you — see our Privacy & Cookies Policy for how we handle that data.

2. Definitions used in booking terms

In the booking terms below, unless the context requires otherwise, the following words have the following meanings:

• 'Agreement' means the agreement formed between you and us when a booking is confirmed, consisting of these Terms & Conditions, your Booking Form (or email confirmation) and any specific booking-page details.
• 'Booking Form' means the form (or email) that confirms the details of your booking, including the on-the-day Contact, completed via our booking system or through written correspondence.
• 'Contact' means the person named by the Hirer on the Booking Form as the on-the-day point of contact. If that person is not available on the day, we reserve the right to deal with an appropriate alternative — including (without limitation) a member of venue staff, an events coordinator, a User, or a close family member or friend of the Hirer.
• 'Equipment' means any DJ, photobooth, karaoke, lighting or sound system supplied by us for your event.
• 'Hire Date' means the date of your booked event.
• 'Hirer' means the main booking contact named on the Booking Form (i.e. you).
• 'Location' means the specific location of the Equipment inside the Venue once delivered and set up by us.
• 'Representative' means a representative of DJ Mista MR Limited — employed directly, trained and vetted by us, or sub-contracted to us. This includes the trusted DJs on our team (currently DJ Bradley James and DJ Jude Purser) who may cover party and mobile disco bookings when Mark Rogers is already booked.
• 'User' means any person who uses the Equipment while it is out on hire to the Hirer.
• 'Venue' means the postal address at which the Equipment is to be located on the Hire Date.

The words 'include', 'includes', 'including' and 'such as' are to be construed as if immediately followed by 'without limitation'. Reference to the singular includes the plural and vice versa.

3. When the agreement starts

The Agreement commences on the date the Booking Form is signed or confirmation of booking is received by email, and remains in place until the event has taken place and all Equipment has been collected or returned to our satisfaction.

4. Payment & reservation fees

A reservation fee as specified on your Booking Form secures your date. The reservation fee is non-refundable (see Cancellation below).

The final balance is due no later than three (3) weeks prior to the Hire Date. A final balance request will be issued through our booking system approximately four weeks before your event.

If the Hirer fails to pay the balance by the due date, we reserve the right to cancel the booking with no reservation fee returned to the Hirer, and we may re-offer the date to another client.

No refund is due where the Hirer, or any User, is at fault in the operation or use of the Equipment, or where the Hirer has failed to obtain any appropriate consent or permission from the Venue.

No refund is due for low usage of the Equipment or facility during the event.

5. Cancellation

If you give us written notification of cancellation more than four (4) weeks before the Hire Date, we will refund any monies paid, less the reservation fee.

If you give us written notification of cancellation within four (4) weeks of the Hire Date, no refund will be provided.

Written notification means by email to [email protected]; a WhatsApp message will be acknowledged but should be followed up by email for the written record.

6. Our obligations

We will:

• Supply the Equipment specified on your Booking Form, operational and in suitable condition.
• Hold £10 million public liability insurance, with the certificate available to your Venue on request.
• PAT-test all mains-powered Equipment annually, with certificates available to your Venue on request.
• Operate as a member of the Mobile DJ Network.
• Carry a full backup rig to every event — amps, mixer, controller and lights — so a single equipment failure does not become your problem.
• Arrive in time to set up for the agreed start time of your event.

7. DJ cover arrangements

Mark Rogers personally DJs every wedding booked under DJ Mista MR Limited.

For party, mobile disco, karaoke and corporate bookings that overflow when Mark is already booked for your date, cover is provided by one of two trusted DJs on our team — DJ Bradley James or DJ Jude Purser. Both are personally chosen, worked alongside and vetted by Mark. Where this applies, you will be told in advance of your event which Representative will be attending.

In the rare event that Mark Rogers is genuinely unable to attend a confirmed wedding booking (for example, serious illness or family emergency), DJ Bradley James will cover. The booking terms, kit standard and planning carry across. We will tell you as soon as we know. We will never leave you without a DJ on the day.

8. Your obligations

You (the Hirer) must:

• Ensure the Equipment is used properly and used safely, without risk to health.
• Not remove or alter, or permit any removal or alteration of, any identification numbers or marks on the Equipment.
• Keep the Equipment properly protected and secure at all times while on your premises or at your Venue.
• Ensure the Equipment is not moved from the agreed Location or Venue other than by one of our Representatives. After initial setup, moving the Equipment may incur an additional charge.
• Obtain any consents or permissions required by the Venue in relation to the Equipment, music performance or event. We shall not be liable for refusal or lack of any Venue consent or permission.

Under no circumstances will we have any liability for defects resulting from wear and tear, accident, or improper use by the Hirer or any User other than in accordance with our instructions.

Our Representative has the right to refuse to deliver or set up Equipment if:

• We reasonably believe the Equipment will not be used properly;
• The Venue or Location is believed to be unsafe or a risk to health;
• The Venue or Location is believed to pose a risk of damage to the Equipment; or
• The Venue or Location is believed to be insecure.

The Contact on the day has the right to refuse to accept delivery of the Equipment if:

• They believe the Equipment is unsafe or a risk to health;
• The Equipment is damaged to the point of being unusable; or
• The Equipment arrives outside the delivery timings listed on the Booking Form.

9. Damage, loss & repair

The Hirer is responsible for the loss, theft, destruction of, or any damage to, the Equipment occasioned in any manner, by whomsoever and by any cause, while the Equipment is at the Hirer's risk — other than fair wear and tear. The Hirer will fully and effectually indemnify us in respect of all claims, proceedings, costs, expenses, loss, damage and liabilities incurred directly or indirectly from any such loss, theft, destruction or damage.

For dry-hire bookings (where you take the Equipment away rather than us operating it at your Venue), a refundable damage deposit is required and will be itemised on your Booking Form. Damage to the Equipment will result in the loss of the damage deposit to cover repairs or replacement; serious damage above the deposit value will be invoiced separately.

We shall not be responsible for any losses or equipment failure beyond our reasonable control.

10. Technical problems

On the rare occasion the Equipment develops a technical problem, every reasonable effort will be made to rectify it. If the problem is rectified, we will make the Equipment available for the remaining booked time, extending the running time where possible to make up any lost minutes.

For photobooths specifically: if the problem is a printer problem, photos will still be taken and will be printed and sent to the Hirer the next working day. No refund is due unless the photobooth cannot capture photos at all due to a camera or hard-drive failure.

If the Equipment cannot be delivered due to mechanical failure or a transport issue, or malfunctions to the point of being unusable for its intended purpose, we will be liable for a full refund of the booking amount only, once all avenues for cover, alternative or replacement have been exhausted.

11. DJ services — specific terms

DJ performance time is 5 hours minimum for Mobile Disco and Wedding Evening packages, with additional hours chargeable at £70/hour (or £35/hour where agreed in advance). The Wedding Full Day package covers ceremony-to-midnight — additional time can be agreed subject to charge.

Our standard DJ setup uses premium RCF sound and Ape Labs intelligent lighting. The flagship Cosmopod booth is used at step-free venues; the Equinox event booth is used where venue access does not allow Cosmopod. Both deliver the same booked service.

Travel within 15 miles of Harlow is included in the quoted price. For London venues, and other longer trips, we quote travel, parking and venue-access costs (including Congestion Charge and ULEZ where applicable) on top of the base rate — always agreed with the Hirer up front.

12. Photobooth — specific terms

Standard photobooth run time is 3 hours; additional hours are chargeable at £40/hour to cover the attendant and materials.

Every photobooth booking includes a premium wooden guestbook, laser engraved. We actively encourage guests to put their second photo into the book with a message, but cannot be held responsible for guests not leaving the photo, not leaving a message, or placing them in an unusual position. The guestbook is laid out for guest use throughout the event and cannot be manned by the attendant for the full duration.

After initial setup the photobooth cannot be moved. Moving the photobooth after setup may incur an additional charge.

The photobooth remains at all times the property of DJ Mista MR Limited (or, where sub-hired from a vetted agent, the respective photobooth owner).

Uploads & Facebook: All uploads are subject to a stable internet connection. Where available, a WiFi connection at the Venue should be made available. We cannot be held responsible for the quality of the WiFi connection, or for any disconnections or re-connections required. Where a Mobile Data Dongle is used (if WiFi is not available), we cannot be held responsible for the quality of that data connection; Hirers are asked to check this at least five (5) days before the event.

Your images will be transferred to a flash drive for handover and may also be uploaded to the (hidden) albums page on djmistamr.co.uk and to an album on our Facebook page — unless specifically requested in writing not to, prior to the event commencing.

Video messages: It is common for guests to leave video messages via the clearly-labelled video button, however we cannot control or compel guests to leave messages.

Green screen use: We cannot be held responsible for the appearance of guests wearing green clothing when the green-screen feature is in use.

13. Karaoke dry hire — specific terms

Karaoke dry hire is for 24 hours (delivery to collection), for use by over-21s only, with a £250 refundable damage deposit required at booking.

A WiFi connection at the Venue must be made available for the system to function. Where a Mobile Data Dongle is used instead, we cannot be held responsible for the quality of that data connection; Hirers are asked to check this at least five (5) days before the event.

An HDMI port on a television must be available at the Venue for the system to connect to. Without this the system will not function in a useable capacity. A projector can be hired separately where required, subject to availability.

After initial setup the system cannot be moved. Moving the system may incur an additional charge.

14. Images, videos & media rights

The Hirer acknowledges and accepts that all materials (video, photo and text messages) recorded on the day of the event may be used by DJ Mista MR Limited for the purpose of promoting and advertising our products and services. The Hirer does not hold us liable for any issues arising through the use of such material.

If you do not want recorded materials to be used in this way, let us know in writing (email) before the event commences and we will respect that request.

Copyright of photobooth images and videos is owned by DJ Mista MR Limited. We reserve the right to supply copies to third parties where requested in line with our Privacy Policy. Photos are stored on our systems and online; after the event, photos are retained on the photobooth hardware for approximately one month.

USB drives of photos sent by postal service: we cannot be held responsible for the loss or damage of USBs in transit or at the event.

15. Data protection

Any booking with us is subject to these Terms and to our Privacy & Cookies Policy — please read it for full detail on how we handle your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You confirm when booking that you will abide by any applicable UK GDPR obligations, including — where applicable — in respect of photos shared on social media that originate from the booking.

16. Force majeure

We shall not be liable for any failure in the performance of any of our obligations under this Agreement caused by, and may suspend performance during, factors outside our reasonable control. This includes (without limitation): adverse weather, flood, fire, disorder, terrorism, cyber attack, serious illness, bereavement, government-imposed restrictions, pandemic, road closures, Venue failure and any other natural disaster or event beyond our reasonable control.

Where a force majeure event prevents the booking from going ahead, we will work with you in good faith to reschedule or refund in line with the circumstances.

17. Termination

Without prejudice to any earlier clause, we may by written notice (in addition to any other rights) terminate this Agreement, or suspend performance of all or any of our obligations under it, immediately — whether for compensation, damages or otherwise — if the Hirer fails to comply with any of its obligations under these terms.

18. Entire agreement, notices & third parties

This Agreement expresses the entire agreement between the parties in respect of the matters contained or referred to in it. There are no promises, terms, conditions or obligations oral or written, express or implied, other than those contained in these Terms, the Booking Form and the Privacy Policy.

No warranties, representations or other matters were relied upon by the Hirer causing it to enter into this Agreement other than those expressly set out here. The Agreement shall not be modified except through written agreement of both parties.

Except in the case of fraudulent misrepresentation, the only remedy available to the Hirer in respect of any misrepresentation or untrue statement made to it shall be a claim for breach of contract.

Third parties: The parties do not intend that any term of this Agreement may be enforced by a third party as defined in the Contracts (Rights of Third Parties) Act 1999 under the provisions of that Act.

Notices: Any formal notice required under this Agreement must be given in writing by email to [email protected], or by first-class or recorded delivery mail to our registered office at 12 Headland Street, Newhall, Harlow, Essex, CM17 9RZ. The Hirer's address for the service of notice is the address stated on the Booking Form; any changes of address must be notified and acknowledged to be deemed valid.

19. Governing law & jurisdiction

This Agreement is governed by English law. The parties submit to the exclusive jurisdiction of the courts of England and Wales in all matters regarding it, except to the extent that DJ Mista MR Limited invokes the jurisdiction of the courts of any other country.

20. Changes to these terms

We may update these Terms & Conditions from time to time to reflect how the business is run. The current version will always be posted on this page with the "Last updated" date at the top. You are advised to review this page periodically. For a confirmed booking, the version of these Terms attached to your signed Booking Form or confirmation email is the one that governs that booking.

21. Contact

If you have any questions about these Terms & Conditions, contact us at [email protected] or WhatsApp +44 7884 553026.

DJ Mista MR Limited · Company no. 14260574 · Registered in England and Wales · Registered office: 12 Headland Street, Newhall, Harlow, Essex, CM17 9RZ.